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Human Resource Management in Public Service: Paradoxes, Processes, and Problems offers managers and aspiring managers a thorough, provocative, and award-winning coverage of the complex issues of management in the public sector, from both employee and managerial viewpoints. Combining more than 100 years of professional and academic experience, authors Evan M. Berman, James S. Bowman, Jonathan P. West, and Montgomery Van Wart have created user-friendly and accessible material by highlighting dilemmas, challenging readers to resolve them, and enticing them to go beyond the text to discover and confront other dilemmas. Grounded in real public service experiences, the book emphasizes hands-on skill building and problem solving. Continuing the award-winning tradition of previous editions, this Fifth Edition covers all of the stages of the employment process, including recruitment, selection, training, legal rights and responsibilities, compensation, and appraisal.
The Third Edition of this award-winning text helps readers develop key skills for success while also reminding them of the complex puzzles and paradoxes of management in the public sector. It provides thoroughly updated and enhanced coverage with additional practical tools for managers and student job seekers, more international examples, more examples from hospitals and social services, and new sections on ethics training, motivation, psychological contracts, civil service reform, and workplace violence.
Facts101 is your complete guide to Human Resource Management in Public Service, Paradoxes, Processes, and Problems. In this book, you will learn topics such as as those in your book plus much more. With key features such as key terms, people and places, Facts101 gives you all the information you need to prepare for your next exam. Our practice tests are specific to the textbook and we have designed tools to make the most of your limited study time.
This concise, yet comprehensive treatment of public sector leadership is designed for upper level and graduate students, and can also serve as a guidebook for professionals in the field. In addition to a full, up-to-date review of leadership theories, it covers the main competency clusters in detail, and provides both the research on each competency and practical guidelines for improvement. These competencies are graphically portrayed in a Leadership Action cycle that aids students in visually connecting theory and practice.
Understanding the effects of radical change on public personnel systems is critically important both now and in the future to all those interested in the quality of American democracy. Civil service reform is occurring at all levels of government both in the United States and abroad. American Public Service: Radical Reform and the Merit System is a collection of papers that examine the innovations, strategies, and issues found in the contemporary civil service reform debate. Offering diverse perspectives from expert contributors, this book presents matters concerning radical reform and the merit system at the federal, state, and local levels of government. This volume offers fresh insight into the effects of merit system changes on employees. Divided into four sections, this book... · Examines a portrait of contemporary reforms from across the country and concepts to interpret those data · Addresses whether the relaxation of civil service protections against partisan intrusion will result in corruption · Provides examples of ongoing changes and analyzes survey data from state managers · Discusses a variety of key issues, such as the impact on racial inequality of moving from a protected class employment status to an unprotected at-will relationship The book provides a baseline of data on reforms as well as an account of their current promises and pitfalls. Covering topics ripped from the headlines, this text also identifies pressing issues and makes suggestions for the future. Offering a variety of methodological approaches, it is ideal for all those interested in effective governance.
The new context and character of public service - shifting values, entrepreneurship, information technology, and multi-sector careers - require a 'skills triangle' of technical, ethical, and leadership abilities. This concise and readable work focuses on these three essential skills, and describes what it means to be a consummate professional public servant. Essential reading for both professionals and students, "Achieving Competencies in Public Service: The Professional Edge" sets standards for anyone who conducts the public's business, and links them with performance management, human resource administration, and information technology skills. Filled with original illustrative examples, case studies, and exemplar profiles, the book is an ideal supplement for any introductory course in Public Administration.

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