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Drawing on research from 30,000 individuals and their practical experience as intercultural management consultants, the authors provide insights into the broader landscape of intercultural management through their exploration of 4 competencies: Intercultural Sensitivity, Intercultural Communication, Building Commitment and Managing Uncertainty.
A guide to adapting and thriving within unfamiliar cultural settings challenges the notion that professional life interacts with culture only at the etiquette level, distinguishing between rule-based and relationship-based cultures while considering the roles of such factors as competition, security, and lifestyle. (Social Science)
How can organizations and individuals manage intercultural challenges and benefit from diversity? Intercultural Management is about managing across cultures: the difficulties and opportunities it brings and the competencies needed to handle the situations and create solutions. Applying a constructive approach, this book demonstrates how cultural diversity can be used as a resource to generate synergy and complementarity. Bringing together a collection of innovative case studies on a wide range of management topics it examines the issues in international management, helping the reader to explore theory in the context of real-life situations. Key features: • Includes contributions from leading academics and practitioners. • Helps the reader develop core management competencies. • Presents authentic international case studies from a range of countries including central and Eastern Europe as well as the Asian economies. • User-friendly structure with solutions on a dedicated companion website.

The development of cultural competence is becoming ever more important in our rapidly changing—and digitally expanding—world, not only in the intercultural field, but also in a variety of areas including business and higher education.

Building Cultural Competence brings together a collection of ready-to-use tools and activities to help build cultural competence—from the basics of understanding core concepts of culture to the complex work of negotiating identity and resolving cultural differences. Featuring fresh activities and tools from experienced coaches, trainers, and facilitators around the globe, this collection of over 50 easy-to-use activities and models has been used effectively in countries world wide in settings that range from Fortune 500 corporations to the World Bank, non-profits, and universities.

Learn updates on classic models like the DIE (Description, Interpretation, Evaluation) framework and the U-Curve model of adjustment. Engage in new exercises to help build intercultural competence and see practical, step-by-step instructions on how to effectively facilitate these activities. Stay relevant and have positive impact with clients, organisations, and students with these well organised, easy-to-implement, and high impact collection of frameworks, models and activities. For those who need to build cultural competence in others, this is a must-have book.

Revised edition of the authors' Intercultural competence, c2012.
The second edition of this popular textbook explores the latest approaches to cross-cultural management, as well as presenting strategies and tactics for managing international assignments and global teams. With a clear emphasis on learning and development, the text encourages students to acquire skills in multicultural competence that will be highly valued by their future employers. This has never been as important as now, in a world where, increasingly, all managers are global managers and where management practices and processes can differ significantly across national and regional boundaries. This edition has been updated after extensive market feedback to include new features: a new chapter on working and living abroad; applications boxes showing how theories and key concepts can be applied to solve real-life management problems; student questions to encourage critical thinking; and updated examples and references. Supplementary teaching and learning materials are available on a companion website at www.cambridge.org/steers. In addition, recommended in-depth cases for each chapter are available at www.iveycases.com/CaseMateBrowse.aspx.
Studieboek op hbo-niveau over effectief communiceren tussen mensen uit verschillende culturen.

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