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Drawing on research from 30,000 individuals and their practical experience as intercultural management consultants, the authors provide insights into the broader landscape of intercultural management through their exploration of 4 competencies: Intercultural Sensitivity, Intercultural Communication, Building Commitment and Managing Uncertainty.
How can organizations and individuals manage intercultural challenges and benefit from diversity? Intercultural Management is about managing across cultures: the difficulties and opportunities it brings and the competencies needed to handle the situations and create solutions. Applying a constructive approach, this book demonstrates how cultural diversity can be used as a resource to generate synergy and complementarity. Bringing together a collection of innovative case studies on a wide range of management topics it examines the issues in international management, helping the reader to explore theory in the context of real-life situations. Key features: • Includes contributions from leading academics and practitioners. • Helps the reader develop core management competencies. • Presents authentic international case studies from a range of countries including central and Eastern Europe as well as the Asian economies. • User-friendly structure with solutions on a dedicated companion website.
Providing clear, expert guidance to help engineers make a smooth transition to the management team, this a newly revised and updated edition of an Artech House bestseller belongs on every engineer’s reference shelf. The author’s 30-plus year perspective indicates that, while most engineers will spend the majority of their careers as managers, most are dissatisfied with the transition. Much of this frustration is the result of lack of preparation and training. This book provides a solid grounding in the critical attitudes and principles needed for success. The greatly expanded Second Edition adds critical new discussions on the development of healthy teams, meeting management, delegating, decision making, and personal branding. New managers are taught to internalize the attitudes and master the associated skills to excel in, and be satisfied with the transition to management. The book explains how to communicate more effectively and improve relationships with colleagues. Professionals learn how to use their newly acquired skills to solve immediate problems. Moreover, they are shown how to apply six fundamental principles to their on-going work with engineering teams and management. Supplemental material, such as templates, exercises, and worksheets are available at no additional cost at ArtechHouse.com.
From high-level business negotiations to casual conversations among friends, every interpersonal interaction is shaped by cultural norms and expectations. Seldom is this more clearly brought to light than in encounters between people from different cultural backgrounds, when dissimilar communication practices may lead to frustration and misunderstanding. This thought-provoking text presents a new framework for understanding the impact of culture on communication and for helping students build intercultural communication competence. With illustrative examples from around the globe, the book shows that verbal and nonverbal communication involves much more than transmitting a particular message--it also reflects each participant's self-image, group identifications and values, and privacy and relational needs. Readers learn to move effectively and appropriately through a wide range of transcultural situations by combining culture-specific knowledge with mindful listening and communication skills. Throughout, helpful tables and charts and easy-to-follow guidelines for putting concepts into practice enhance the book's utility for students.
Featuring contributions from some of the world's most renowned cross-cultural management theorists and commentators, this breakthrough text explores the cross-cultural dynamics within organizations. The book examines the evolving role of cultural diversity in the workplace, the application of cultural comprehension to organizations, and the measurement of various aspects of intercultural competence.
For HR directors, corporate trainers, college administrators, diversity trainers and study abroad educators, this book provides a cutting-edge framework and an innovative collection of ready-to-use tools and activities to help build cultural competence—from the basics of understanding core concepts of culture to the complex work of negotiating identity and resolving cultural differences. Building Cultural Competence presents the latest work in the intercultural field and provides step-by-step instructions for how to effectively work with the new models, frameworks, and exercises for building learners’ cultural competence. Featuring fresh activities and tools from experienced coaches, trainers, and facilitators from around the globe, this collection of over 50 easy-to-use activities and models has been used successfully worldwide in settings that range from Fortune 500 corporations to the World Bank, non-profits, and universities. Learn updates on classic models like the DIE (Description, Interpretation, Evaluation) framework and the U-Curve model of adjustment. Engage in new exercises to help build intercultural competence, using the practical step-by-step guidance on how to effectively facilitate these activities. Stay relevant and have positive impact with clients, organizations, and students with these well-organized, easy-to-implement, and high impact collection of frameworks, models, and activities. The new, research-based models work for developing cultural competence in any environment, and for designing effective cultural competence courses. Education abroad administrators will be able to use these activities in their pre- departure orientations for students going abroad. Corporate human resource professionals will find these activities invaluable in cultural competence building programs.
"This book could easily become the "go to" text for standardized patient utilization and the backbone for implementation strategies in learning programs...It is a must-have for all disciplines interested in adding the human simulation experience to their programs."--Nursing Education Perspectives "Today there is an explosion in the use of simulation in nursing and health professions education. The contributors to this text are experts in this format of teaching. They are the designers of the learning spaces, the authors of simulation cases and evaluation methods, the experts who program the human patient simulators and who teach the patient actors to enact the clinical scenariosÖI consider this a "handbook" on the design, evaluation and practice of simulation for clinical education. If you are a faculty member with concerns about how your students will make the transition from student to professional, use simulation in your curriculum and learn for yourself that pretending is simulation for life but simulation is pretending for the delivery of exquisite clinical care." Gloria F. Donnelly, PhD, RN, FAAN Dean and Professor Drexel University College of Nursing and Health Professions Human simulation is changing the face of clinical education in the health professions. Its use has expanded beyond medical school to encompass nursing and mental health clinical education. This comprehensive guide to establishing and managing a human simulation lab has been written by nationally acclaimed simulation experts and is geared for undergraduate, graduate, and professional settings. The text takes the reader step-by-step through the process of planning, organizing, implementing, and maintaining a simulation lab. It describes the required technology, how to train standardized patients, how to implement a simulation, evaluation and analysis of the simulation experience, and how to develop a business plan. The guide details simulation in undergraduate and graduate nursing programs, physician's assistant programs, and mental health education, as well as the use of simulation with critically ill patients, and in perioperative, perianasthesia, women's health, and rehabilitation science settings. Key Features: Offers a blueprint for developing, implementing, and managing a human simulation lab Details use of simulation in numerous nursing and mental health settings along with case studies Provides tools for evaluation and analysis of the simulation experience Presents undergraduate and graduate nursing simulation scenarios and pedagogical strategies Discusses simulation training and required technology Includes templates for writing cases for BSN and MSN levels

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