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Whilst external quality audits have been in place for more than a decade in some countries, limited research exists on the extent to which such audits have been effective in improving systems and processes for quality assurance in higher education institutions, and the extent to which such audits have improved academic standards, outcomes and student experience. External Quality Audit looks at the experience of countries where external quality audits have been established by governments, and provides analyses of their effectiveness in improving quality assurance in universities and other higher education institutions. Brings together the experience of academics and administrators in higher education institutions Examines international experience on the extent to which external quality audits have improved quality assurance at national, institutional and faculty levels Gives perspective from a variety of higher education institutions
Using lean techniques to enhance value add and reduce waste in internal auditing Lean Auditing is a practical guide to maximising value and efficiency in internal audit through the application of lean techniques. It is an ideal book for anyone interested in understanding what progressive, value adding audit can be like. It is also ideal for anyone wondering whether audit activities can be streamlined or better co-ordinated with other activities. The book contains practical advise from the author's experience as CAE of AstraZeneca PLC; from his work as a consultant specializing in this field; as well as insights from leading CAEs in the UK, US and elsewhere. In addition, there are important insights from thought leaders such as Richard Chambers (IIA US) and Norman Marks (GRC thought leader) and Chris Baker (Technical Manager of the IIA UK). Increasing pressure on resources is driving a need for greater efficiency in all areas of business, and Internal Audit is no exception. Lean techniques can help streamline the workflow, but having only recently been applied to IA, lack the guidance available for other techniques. Lean Auditing fills this need by combining expert instruction and actionable advice that helps Internal Auditors: Benchmark their efficiency against lean ways of working Understand warning signs of waste and lower added value Understanding practical ways of working that improve added value and reduce waste Gain confidence about progressive ways of working in internal audit Understand how improved ways of working in audit can positively impact the culture of the wider organization One of the keys to the lean audit is finding out exactly what the stakeholder wants, and eliminating everything else. Scaling back certain operations can delineate audit from advisory, and in the process, dramatically improve crucial outcomes. To this end, Lean Auditing is the key to IA efficiency.
Software Quality Assurance: Integrating Testing, Security, and Audit focuses on the importance of software quality and security. It defines various types of testing, recognizes factors that propose value to software quality, and provides theoretical and real-world scenarios that offer value and contribute quality to projects and applications. The practical synopsis on common testing tools helps readers who are in testing jobs or those interested in pursuing careers as testers. It also helps test leaders, test managers, and others who are involved in planning, estimating, executing, and maintaining software. The book is divided into four sections: The first section addresses the basic concepts of software quality, validation and verification, and audits. It covers the major areas of software management, software life cycle, and life cycle processes. The second section is about testing. It discusses test plans and strategy and introduces a step-by-step test design process along with a sample test case. It also examines what a tester or test lead needs to do before and during test execution and how to report after completing the test execution. The third section deals with security breaches and defects that may occur. It discusses documentation and classification of incidences as well as how to handle an occurrence. The fourth and final section provides examples of security issues along with a security policy document and addresses the planning aspects of an information audit. This section also discusses the definition, measurement, and metrics of reliability based on standards and quality metrics methodology CMM models. It discusses the ISO 15504 standard, CMMs, PSP, and TSP and includes an appendix containing a software process improvement sample document.
The Rise of Quality Assurance in Asian Higher Education provides information on the well researched quality assurance frameworks, processes, standards, and internal and external monitoring that have taken place around the globe. However, in Asia, where higher education has witnessed rapid growth, and is also contributing significantly to international education which is benefited by many developed countries, this data has not been readily available. In recent years, governments in Asia have made significant investment with an aim of creating education hubs to ensure that higher education is internationally competitive. This book examines the developments in higher education quality assurance in eleven Asian countries, providing systematic insights into national quality assurance arrangements and also examining the different approaches governments in Asia have implemented based on social and economic contexts. Includes chapters from eleven countries that examine quality assurance arrangements Explores untold case studies of countries, such as Mongolia, Uzbekistan, Kazakhstan, Cambodia, Indonesia, Thailand, Korea, India, and others Examines higher education context, quality assurance arrangements, effectiveness, challenges, and international quality assurance in Asia Offers contributions from leading scholars and practitioners who are working in higher education in Asia Provides engagement for research students

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