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Drawing on their numerous years experience as counsellors, tutors, and writers, Jan Sutton and William Stewart introduce readers to the basic principles that underpin counselling practice. Written in a clear, concise and jargon-free style, and with its wealth of case studies, examples of skills in practice, and practical exercises, this new edition is an ideal text for those embarking on a counselling or psychotherapy course, trainee counsellors, counselling tutors to use in training, professionals working in the area of health care, management and education, and counsellors working in the voluntary sector. It provides insight into various counselling approaches; clarifies the nature of counselling and the role of the counsellor, and assists readers to develop a repertoire of key counselling skills and qualities, such as active listening, genuineness, unconditional positive regard, empathy, goal-setting, etc. The book also addresses the important issues of ongoing supervision to enhance counselling practice, and counsellor self-care to reduce the risk of burnout.