Format Type: PDF, ePub
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Information Technology is supposed to enable business performance and innovation, improve service levels, manage change, and maintain quality and stability, all while steadily reducing operating costs. Yet when an enterprise begins a Lean transformation, too often the IT department is either left out or viewed as an obstacle. What is to be done? In this Lean It Book, you will discover the I.T. Pattern Matching Methodology; classifying I.T. work into Patterns and matching them with corresponding Lean Tools by: 1) Recognizing that a manufacturing approach is not an out-of-the-box fit for I.T. work. 2) Starting a Lean Culture by listening to the voice of the customer and establishing visual metrics & goals. 3) Giving voice to your goals by deploying internal marketing campaigns in order to level-set key stakeholder's expectations. 4) Moving out by matching specific work with repeatable patterns and lean tools that reduce waste and establish pull / flow. And so much more! Get your copy now to reap the real benefits of lean, starting today!