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'A hymn to the art and science of nursing itself' Guardian The hand of a stranger offered in solace. A flower placed on a dead body as a mark of respect. It is these moments of empathy that define us as people. Nobody knows this better than a nurse. In How to Treat People, Molly Case documents these extraordinary moments of human connection and compassion. In rich, lyrical prose, she introduces us to patients going through the most extreme experiences. And when her father is admitted to the high dependency unit on which she works, Molly confronts care in a whole new way, when two worlds - the professional and the personal - suddenly collide. 'It will buoy your faith in humanity' Stylist 'Outstanding. Case's power of observation can slay you' The Times 'Fascinating, poignant and searing' Jo Brand 'Beautifully written' Stephen Westaby, author of Fragile Lives 'Her empathy and compassion are everywhere' Sunday Times
This title is for candidates taking a specialist route through their NVQ in order to work with the elderly or those with special needs. It covers 5 mandatory units of the award and 10 of the option units, providing students with a choice in their selection of option units.
The author shows beyond question that neglectful care is a systemic blight, rather than mere local blemish, within our health services. He analyses the causes and factors involved, reveals the widespread denial and lack of accountability from those responsible, and spells out implications of this failure to care for the vulnerable with humanity.
'Lea and Jeremy’s stories from the White House are not only fascinating, but reveal lessons about the ways we treat one another that can be applied universally. No matter your beliefs, background or what you do for a living, there are takeaways from this book that will make each of us better human beings. By focusing on the things that unite us – love, kindness and empathy – Treating People Well has the power to change the world for the better.' Karlie Kloss, supermodel and founder of Kode With Klossy 'Treating People Well is an essential guide for getting along and getting ahead in our world today. Authors Lea Berman and Jeremy Bernard show us how people from opposite ends of the political spectrum and all walks of life can build relationships, earn trust, and succeed by treating others with civility and respect. Full of life lessons that are both timely and timeless, this is a book that will be devoured, bookmarked, and read over and over again.' John McCain, United States Senator 'I loved this book! Yes, as promised in the title, it shows you the value of treating people well and gives expert advice, but that is only part of it. The two authors – both former White House Social Secretaries in different administrations – provide fascinating glimpses of what’s behind the scenes at the White House. You’ll learn a lot while being vastly entertained.' Joan Ganz Cooney, founder, Sesame Street Written by two former White House Social Secretaries, Treating People Well is a guide to developing social skills in order to build more successful relationships. Using their unique access, the authors describe the behaviours that shape how an individual is perceived. While manners and etiquette may not seem relevant in today’s technology-burdened, politically contentious world, modern life has caused many people to feel disconnected and uncomfortable in their interactions with others. This essential book gives readers the tools to live each day more positively, forging connections based on trust and mutual respect. The authors offer advice such as how to develop confidence, be consistent, use humour, listen carefully, radiate calm, resolve conflicts quickly, be honest but never cruel, cultivate loyalty, own your mistakes, work with difficult people, and attend to details, whether in the office or at home, dealing with friends or colleagues, as a student, a new employee or an experienced executive. Working in the most charged workplace possible, Lea and Jeremy honed these skills over years, striving to apply kindness, empathy and genuine caring to achieve success.
The best-selling author of Life Strategies for Teens introduces a series of exercises and activities designed to help teenagers understand and utilize the ten essential strategies designed to help teenagers take control of their lives and make the journey to adulthood a fulfilling one. Original. 125,000 first printing.
Health care journalist Connie Strasheim has conducted intensive interviews with thirteen of the world's most competent Lyme disease healers, asking them thoughtful, important questions, and then spent months compiling their information into organized, user-friendly chapters that contain the core principles upon which they base their medical treatment of chronic Lyme disease. --publisher.
DESCRIPTION OF THE ORIGINAL BOOK This book that has become a world-renowned classic and has been read by millions of people. In it, the author presents some basic rules that allow the reader to learn the art of dealing with people in business and in their everyday social lives. Research has shown these rules are not just simple theories or conjectures, but they yield extraordinary results. Its fundamental principles always remain current and are applicable to all people, whatever work they are in and the role they play in their lives.
Unverified perception that shapes or determines our behavioural patterns, are a people destroyer phenomena which robs us all of fulfilled lives we have been destined to experience, thus keeping us in bondage.
An international roster of scholars highlights the place of Stoic teaching in early Christian thought.
Is your character showing? It has been said that a picture is worth a thousand words. What that means is that a picture can be remembered 10 years later whereas the exact words can be lost along the way. What does that tell you about the way you act and behave? How do you look to others? I have discussed respect, responsibility and character in this book. I have provided various character traits to look at and a section on skill building. You will see a variety of examples as well as appropriate and inappropriate behaviors. I have also included worksheets in these areas for you to use. You get to explore the examples and decide how they look to you. You can then decide to use the worksheets to learn about your behaviors and to change your behaviors if you choose to do so. I hope that this book will help you to build your character so you can become more successful in life. I believe that we all should have the freedom to choose our direction in life.
Even without the word manager in your title, you manage people every day of your life. You manage expectations at work and at home with your family, friends, and business associates. Author Terry T. J. Jenkins has been supervising employees for decades, and he has also excelled at managing his personal affairs. In this step-by-step guidebook, he shares the lessons hes learned from climbing the corporate ladder and in his daily life. Success starts with commonsense approaches that few people take when working with team members. You will learn how to acquire the right tools to manage people and events; when it makes sense to make a lateral move in order to meet your ultimate objectives; why its so important to keep your promises; how to communicate better with others. Youll also find practical strategies on dealing with stress, hiring the right people, and achieving goals. Forget about the technical manuals and complicated theories that promise to lead you to success. Instead, improve your relationship with the people you manage at work and elsewhere with A Commonsense Approach to Dealing with People.
This book will relate business to the laws of nature which are immutable laws. When we see how business functions, based on the laws of nature, then we can see that by applying these laws to business, we know that we cannot fail
First Published in 1993. Routledge is an imprint of Taylor & Francis, an informa company.
“While touching on many aspects of counseling, this book . . . is specifically designed to elucidate the process of counseling. I have often mentioned and illustrated that process, but not in the focused and systemic way that the four-step biblical process is set forth here. . . . This book presents a fresh perspective not only on how to counsel, but also on what measures to take at what stages of counseling.”—Jay Adams, from the prefaceChange is the essential goal of the counseling process. And, in the author’s words, “substantial change requires the alteration of the heart.” How can a Christian counselor facilitate such change? The answer, of course, may be found in Scripture, specifically in 2 Timothy 3:14–17.Jay Adams is a well-known counselor who bases his whole approach on Scripture. This book provides an unparalleled opportunity to see how he discovers and applies biblical principles as well as the way in which Scripture functions as the basis for his counseling approach. This book answers two questions: “How does a counselor help people change?” and, “How does Scripture provide the source of a counselor’s method?”How to Help People Change has much to say about the ongoing discussion of the relationship between theology and psychology in the enterprise of Christian counseling.
A wellspring is a source of abundant and continual supply. That is how it is with God’s Word. In these pages you will find the refreshment God promises us in Proverbs 18:4: “The words from a person’s mouth are deep waters, a bubbling stream, a fountain of wisdom.” Throughout the scripture, water is used as a theme for so much that God provides. The “water” found in God’s Word quenches not just physical thirst, but the deep spiritual cravings we struggle with every day. Using the readable and relatable scripture translations of the Common English Bible, Wellspring is the perfect companion for anyone who is thirsty for fresh, clear encouragement and a deeper walk with Christ. Each daily selection includes a Bible verse, a personal reading, and a short prayer. Here, readers will find that God’s love for them is a wellspring—inexhaustible, ever-flowing, always refreshing and available.
Enduring Questions in Gerontology provides a comprehensive perspective on the abiding issues in gerontology. Both current and future gerontologists will find this book useful in examining emerging dilemmas and creating a context for further progress in the field of aging. The most creative thinkers contributing to the gerontological literature reflect on their disciplines, consider how key questions have emerged, review how they have changed in the decades since gerontology entered the fray, and speculate what may lie ahead. The resulting collection of essays offers a comprehensive perspective on the enduring questions in gerontology and how they have shaped our understanding of differences in the experience of old age. Key contributors to this volume include: George L. Maddox Christine L. Fry Steven Austad Kenneth Brummel-Smith Manfred Diehl Martha Holstein W. Andrew Achenbaum James E. Birren As an emerging or seasoned scholar, you will find insights into the ways in which each disciplinary focus grapples with societal transitions, identifies emerging issues, and lays out strategies and salient perspectives for what should come next.
A wickedly funny debut novel about a high-powered lawyer whose shockingly candid blog about life inside his firm threatens to destroy him He's a hiring partner at one of the world's largest law firms. Brilliant yet ruthless, he has little patience for associates who leave the office before midnight or steal candy from the bowl on his secretary's desk. He hates holidays and paralegals. And he's just started a weblog to tell the world about what life is really like at the top of his profession. Meet Anonymous Lawyer—corner office, granite desk, and a billable rate of $675 an hour. The summer is about to start, and he's got a new crop of law school interns who will soon sign away their lives for a six-figure salary at the firm. But he's also got a few problems that require his attention. There's The Jerk, his bitter rival at the firm, who is determined to do whatever it takes to beat him out for the chairman's job. There's Anonymous Wife, who is spending his money as fast as he can make it. And there's that secret blog he's writing, which is a perverse bit of fun until he gets an e-mail from someone inside the firm who knows he's its author. Written in the form of a blog, Anonymous Lawyer is a spectacularly entertaining debut that rips away the bland façade of corporate law and offers a telling glimpse inside a frightening world. Hilarious and fiendishly clever, Jeremy Blachman's tale of a lawyer who lives a lie and posts the truth is sure to be one of the year's most talked-about novels.
Merrinda Wright was born in West Virginia on December 13, 1935. Merrinda Wright’s writing and publishing began in 1990 when she created her customer’s designed greeting cards with words of inspiration. Merrinda received a certifi cate from a vocational trade school as an Electronic assembler in 1967 and in 1976 she received a Clerk Typist Certificate. In 1983, Merrinda Wright received a Bachelor of Science Degree in Secretarial Science, and in Business Education, and a teaching Certificate in teaching business subjects to disadvantaged adults in private schools. Also, Merrinda taught high school students business subjects, information processing and keyboarding in the public schools. In addition, in 1997 Merrinda Wright received a Master Degree in Education and a level two Teaching Certificate. However, TRIUMPH IN SPITE OF STRUGGLES, ANNOYANCES, STALKING, SCHEMES AND COVERTS REVEALED. 2011 – 2012. This is Merrinda’s first publication.
“This is a book of stories told by adolescents and adults about teaching and learning. . . . Puzzlement, wonder, curiosity, disruption, and distress mark the emotions of all the storytellers here.” —From the Foreword by Shirley Brice Heath, Stanford University “Crossing Boundaries is a must-read for anyone interested in improving the academic achievements and enhancing the literacy practices of marginalized students.” —Beverly Moss, The Ohio State University “This book will shake the ‘common’ and reshape the ‘knowledge’ we have about the passion and potential of students in urban schools.” —JoBeth Allen, University of Georgia In her new book, Valerie Kinloch, award-winning author of Harlem on Our Minds, sheds light on the ways urban youth engage in “meaning-making” experiences as a way to assert critical, creative, and highly sophisticated perspectives on teaching, learning, and survival. Kinloch rejects deficit models that have traditionally defined the literacy abilities of students of color, especially African American and Latino/a youth. In contrast, she “crosses boundaries” to listen to the voices of students attending high school in New York City’s Harlem community. In Crossing Boundaries, Kinloch uses a critical teacher-researcher lens to propose new directions for youth literacies and achievements. The text features examples of classroom engagements, student writings and presentations, discussions of texts and current events, and conversations on skills, process, achievement, and underachievement. Valerie Kinloch is associate professor in literacy studies in the School of Teaching and Learning at The Ohio State University. Her other books are Harlem on Our Minds: Place, Race, and the Literacies of Urban Youth and Urban Literacies: Critical Perspectives on Language, Learning, and Community. All royalties go to the Cultivating New Voices Among Scholars of Color grant and mentoring program sponsored through the National Council of Teachers of English
All the moving, changing shapes of a family are shown in Edith Schaeffer's imaginative reflections on infancy to grandmotherhood. She gives readers great ideas on how to support their family members and make moments memorable.

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